Help
Short answers about how the journal works. Can't find it? Write to us and a person replies.
Getting started
Brokers and data
- Connect TradovateSign in on Tradovate's own page; fills then sync through the day.
- Rithmic accountsLive Rithmic sync isn't available yet. Here's what works today.
- When sync stopsWhat the connection status means and how to fix it.
- Time zones and trading daysWhy a trade lands on the day it does.
- Charts and market dataWhere symbol charts come from, and why trade charts show your fills, not candles.
Community
Account
Still stuck? Contact support or check the service status.