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Contacting support

How to reach a person and what to include.

Use the contact form. You get an automatic reply with a reference, and a person answers by email, usually within two business days.

For a bug, include what you clicked, what you expected and the time it happened. Never send passwords or full account numbers.

Signed in, Help and feedback in the account menu sends a quick note with the page you were on.

Didn't answer your question? Contact support.